IG
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Tagged: IG "Customer service"
Mike Newman.
Julian StricklandIG provide ISA, Stockbroking and spreadbetting accounts. They can facilitate an SIPP through a third party.
They have a useful APP for trading on the move.
You can hold cash in foreign currency with the stockbroking account to avoid excess FX fees.
I find that their alerts for stocks are flexible and usefull i.e you can set an alert when the 3 crosses the 8 MA of price.
Recently however they are let down in my opinion on the poor customer service. When the site goes down they don’t answer the phone and the chat help does not work. They seem to think that a customer forum is an acceptable substitute for customer service.
Mike NewmanI’ve had a spreadbetting account with IG for many years which I use to trade options as profits are tax free, unlike options trading profits with a ‘proper’ broker are taxable unless in a SIPP (options can’t be traded in an ISA). I’ve recently opened a shares and an ISA account with IG which so far seems to work well with a useful range of web site features. Their trading web site uses all the screen width, so more info can be displayed – unlike say HL with lots of unused space down each side of the screen. The IG accounts can’t trade ‘funds’ which I don’t use anyway. I do agree that their customer service has deteriorated since before Covid.
| Group description: | The National Group is open to all members of SIGnet. It is intended primarily for new SIGnet members, who may not yet have found another suitable group to join. We aim to welcome new members and discuss their investment interests and current investment topics. The National Group is also a vehicle for introducing members to other groups. |
| Meeting Type/Venue: | Online |
| Meeting Frequency/Timing: | The National Group meets monthly, on a weekday evening. |
| Group description: | We welcome anyone interested in investments regardless of their level of knowledge and experience. |
| Meeting Type/Venue: | Physical meeting in the Boardroom of a venue in RG9 (pre-meetings in the bar). |
| Meeting Frequency/Timing: | Monthly – 3rd Wednesday of each month at 18:00 (except January, where the meeting will be held at lunch time). |
| Group description: | Our group covers a wide spectrum of mainly stock market investing and trading from equities – which include shares, ETF’s Investment and Unit Trusts – mainly UK and USA, but also some spread betting and financial options. We normally rotate the meeting chairperson (responsible for creating, with member’s help, suitable agendas) and a meeting presenter (members take it in turns to provide a 15 to 45 minute presentation on a subject of their choice). Various investing topics of interest are regularly discussed such as software, brokers, investing categories and markets and any related topics of interest. |
| Meeting Type/Venue: | Following Covid, this group hasn’t yet reconvened at their previously regular meeting venue which is in a private room within a west London golf club. In the meantime, meetings are held via videoconferencing. Part of the reason is that some members have moved away and some prefer meeting in person. So our aim is to recruit new members to ensure a continued regular in person meeting. |
| Meeting Frequency/Timing: | Meetings are held on the second Wednesday of each month in the afternoons, following a golf club one course lunch for our in-person meetings. |
| Group description: | Meeting once a month, our group covers a variety of investment styles. We also have an active WhatsApp group and we welcome new members. |
| Meeting Type/Venue: | Physical meetings at a venue in Preston, Hitchin, SG4. |
| Meeting Frequency/Timing: | Monthly. |
| Group description: | We are a friendly social group welcoming investors with all levels of experience. Our membership varies between those with little or no knowledge of investing to those who live off their investing or their portfolios. We do not invest as a group so there is no money on the table, and we never discuss individual worth; we simply discuss and share investing ideas, we analyse the state of the market, individual stocks, funds, trusts, bonds etc., and we invite contributions from all group members. Guest speakers and company presentations are a regular feature, as is the SIGnet competition and also our own long-term Manchester Portfolio. We invite members to volunteer presentations from time to time on particular topics of their interest / expertise. At each meeting members are asked to share their latest or potential buying and selling activity. Our face-to-face meetings are punctuated by a lunch break, and for those with the time there is socialising and drinks afterwards. Most of all we learn from each other. |
| Meeting Type/Venue: | The group meets through a combination of Zoom and face-to-face meetings at a central Manchester boardroom style venue. |
| Meeting Frequency/Timing: | Meets bi-monthly, 10am-3pm on Monday mornings, usually mid-month. |
| Group description: | Group of investors that meets on a bi-monthly basis to discuss all things happening in the world of investing, share each other’s knowledge and give the benefit of each other’s experience. Group primarily focuses on unit trusts, open ended investment companies and investment trusts. However, all investments are up for discussion and new members are always welcome and encouraged. |
| Meeting Type/Venue: | Remotely via Zoom on Saturdays on a bi-monthly basis, on dates collectively agreed by all group members. |
| Meeting Frequency/Timing: | Bi-monthly. |
| Group description: | Most members are experienced investors. The main focus is on equity investments (single stocks or investment trusts). Other asset classes are discussed. Meetings involve presentations from members who are expected to lead discussions from time to time. |
| Meeting Type/Venue: | Meeting quarterly, physically in Central London. Other months (8 months per year) on Zoom. |
| Meeting Frequency/Timing: | Monthly – Generally on 3rd Wednesday of the month. Zoom meetings tend to last up to 2 hours. Physical meetings are from 11am-4pm. |
| Group description: | The Leicester Square Group welcomes investors with all levels of experience, but all members are expected to contribute to our discussions. We discuss/analyse individual stocks, market trends and investment topics. Guest speakers are sometimes invited to address the group. At each meeting all members are asked to inform the group of what stocks or collective investments they’ve been buying or selling, or are considering buying or selling. A friendly and supportive discussion is encouraged. The meeting is punctuated by a lunch break, providing an opportunity to socialise. After the meeting, members may stay on for drinks and to socialise further. |
| Meeting Type/Venue: | Physical meetings at a central London venue |
| Meeting Frequency/Timing: | Meets bi-monthly, 11am-4pm on a weekday |
